Privacy Policy

FinishStrong Nation
Effective Date: October 3, 2025

I. Introduction

Welcome to FinishStrong Nation ("we," "our," or "us"). We are committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our business of helping entrepreneurs, leaders, creatives, and change agents to dream big, think deep, act boldly, and FinishStrong.

II. Information we collect

II.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

  • Name, email address, phone number, and mailing address

  • Demographic information (age, gender, occupation, industry)

  • Professional background and career goals

  • Personal development objectives and challenges

  • Payment and billing information

  • Communication preferences

  • Content of messages, inquiries, and feedback you send us


II.2 Automatically Collected Information


When you visit our website, we may automatically collect:

  • IP address and device identifiers

  • Recovery-related information (where relevant to our services)

  • Pages visited and time spent on our site

  • Referring website information

  • Cookies and similar tracking technologies


II.3 Sensitive Information


Given the nature of our coaching and development services, we may collect sensitive personal information including:
 

  • Information about personal setbacks or challenges

  • Recovery-related information (where relevant to our services)

  • Mental health and wellness information

  • Financial circumstances (as they relate to business coaching)


We handle all sensitive information with the utmost care and confidentiality.
 

III. How We Use Your Information

We use your information for the following purposes:

  • Providing coaching, consulting, and leadership development services

  • Personalizing and improving our services to meet your specific needs

  • Communicating with you about our services, programs, and offerings

  • Processing payments and managing billing

  • Sending newsletters, updates, and marketing materials (with your consent)

  • Analyzing and improving our website and services

  • Complying with legal obligations

  • Protecting our rights and preventing fraud

IV. Legal Basis for Processing (GDPR Compliance)


We process your personal information based on:

  • Consent: When you have given clear consent for specific purposes

  • Contract: When processing is necessary for providing our services

  • Legitimate Interest: For business operations, marketing, and service improvement

  • Legal Obligation: When required by law

V. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:


V.1 Service Providers


We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance

  • Payment processing

  • Email marketing and communications

  • Analytics and reporting

  • Customer support


V.2 Business Transfers


In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.


V.3 Legal Requirements


We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of others.


V.4 With Your Consent


We may share information for other purposes with your explicit consent.

VI. Data Security


We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data

  • Secure data transmission protocols

  • Access controls and authentication

  • Regular security assessments

  • Employee training on data protection


However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

VII. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Client records: 7 years after service completion

  • Marketing communications: Until you unsubscribe

  • Website analytics: 26 months

  • Payment information: As required by law and payment processors

VIII. Your Rights and Choices

Depending on your location, you may have the following rights:


VIII.1 Access and Portability

  • Request access to your personal information

  • Receive a copy of your data in a portable format


VIII.2 Correction and Updates

  • Correct inaccurate or incomplete information

  • Update your contact preferences


VIII.3 Deletion

  • Request deletion of your personal information (subject to legal requirements)


VIII.5 Cookies and Tracking

  • Manage cookie preferences through your browser settings

  • Opt-out of certain analytics tracking


To exercise these rights, contact us at [[email protected]] or [contact information].

IX. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings

  • Analyze website traffic and usage patterns

  • Provide personalized content and advertisements

  • Improve our services and user experience


You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

X. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

XI. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly.

XII. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for international transfers.

XIII. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected

  • Right to delete personal information

  • Right to opt-out of the sale of personal information (we do not sell personal information)

  • Right to non-discrimination for exercising privacy rights

XIV. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting the updated policy on our website

  • Sending an email notification (if you have provided an email address)

  • Other appropriate means as required by law

XX. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FinishStrong Nation

Email: [email protected]

Phone: 708-945-5425